How do I return my product?
Returns & Exchanges:
We are so honored that you have chosen to place your order with Trim Healthy Mama, and we will be glad to help resolve any issue you may have.
If you need to report a damaged, missing or incorrect product or any other error on our part, please contact [email protected] so we can promptly assist you. In a situation where a return is necessary, we will issue you a refund or store credit once the package arrives back to our facility.
If you need to return an order simply due to a change of mind on your part, you may do so within 30 days of purchase ONLY if the shipping box that the entire order arrives in has NOT been opened or altered in any way. Once the box has been opened or the butterfly tape cut, removed or unsealed, the product inside can no longer be returned to us.
Please feel free to contact us at [email protected] if you are unsure if you qualify for a return or if you have any questions. While we reserve the right to deny requests at our discretion, we will be happy to review concerns on a case by case scenario to see where your situation best fits into our return policy.